Tech Support
Computer giving you trouble? Scorpnet Computers can help by phone, text, email, or remote session.
Contact
Reach a real person.
Call or text 989-864-1499, or email nerd@scorpnet.com. Leave a message with your name and what’s going on, and you’ll get a call back.
Before You Call
Have This Ready
A few details help get you fixed faster.
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Make & model
Usually on a sticker on the bottom or back of the computer.
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What’s happening
Any error message, word for word, and when the problem started.
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What you’ve tried
Restarts, updates, unplugging things. It all helps narrow it down.
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Scorpnet machine?
Click Get Help on the desktop and read us the ID it shows. We can connect remotely.
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Back up first
If the computer still turns on, copy important files somewhere safe before any repair.
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Pickup & drop-off
Local pickup and drop-off can be arranged in the Thumb area. Just ask.
Looking for a computer?
Refurbished machines, repairs, and donations.